Support

What's included for free, and what requires Pro?

Browsing, organizing, favoriting folders, search, storyboards, moodboards, and review/cull tools are free. Batch tools (optimize, convert, background removal, watermark, PDF and video compression, merge, reframe, and similar) are unlocked with a one-time Pro purchase. Each Pro feature includes one free trial use so you can try it before buying.

Does Lathe upload my photos or videos anywhere?

No. All processing happens on your Mac. Lathe does not upload your files to any server. See the privacy policy for details.

Is the Pro unlock a subscription?

No. It's a one-time purchase that unlocks all Pro features permanently, including in future updates.

I bought Pro on one Mac. Do I need to buy it again on another?

No. Open Lathe on your other Mac (signed in with the same Apple ID) and use Restore Purchase from the Pro unlock screen.

Something isn't working. What should I do?

Email [email protected] with a description of what happened, your macOS version, and Lathe's version number (found in Lathe > About Lathe). Screenshots help too.